Energy and Our Future

Natural gas is playing a major role in both energy production and direct use in manufacturing, businesses and homes. Natural gas is the cleanest fossil fuel, with a smaller carbon footprint than many energy sources. It is domestically abundant, and the natural gas pipeline delivery system is an efficient, environmentally responsible and safe means of transporting energy.

U.S. Electricity Generation
by Energy Source

Source: U.S. Energy Information Administration

Natural Gas is Clean and Efficient

Source: U.S. Energy Information Administration
Natural Gas
Propane
Gasoline
Residual Oil
Wood
Coal
93%

Ninety-three percent of the natural gas consumed in the United States is produced domestically.

Source: American Gas Association
47%

Domestic shale natural gas production now accounts for more than 47 percent of natural gas produced.

Source: Wood Mackenzie
40% less

The average American home consumes 40 percent less natural gas than it did 40 years ago due to more efficient natural gas appliances and other efficiency gains.

Home Heating
Water Heating
Cooking
Logs
Clothes Drying
Source: American Gas Association

There are more than

2.4 million miles of pipeline

that transport natural gas to more than 177 million Americans throughout the U.S. Your natural gas utility delivers you America's best energy value reliably, safely and in all kinds of weather.

Source: American Gas Association

Piedmont Natural Gas | Sustainability 2013 - 2014 Activities and Results

2013

Residential Conversions

2,463

Commercial and industrial conversions

872

All conversions resulted in a 46,912-metric-ton reduction in
carbon emissions
for 2013

2014

Residential Conversions

2,814

Commercial and industrial conversions

1,015

All conversions resulted in a 51,255-metric-ton reduction in
carbon emissions
for 2014
28%

2014

As of 2014, we have converted 28% of our fleet vehicles to natural gas, displacing nearly 5,000 barrels of oil

2014

A new operations facility we built in 2014 in Rockingham, N.C., will achieve silver- or gold-level LEED certification

81%

Percentage of total copy paper spend with recycled content

81%

Percentage of recycled copy paper spend with 90% or more recycled content

13%

Percentage of total office supply spend on green office supplies

>93%

2013 + 2014

More than 93% of our employees participated in company-sponsored health screenings

2013 + 2014

Piedmont was named a Platinum-Level Start! Fit-Friendly Company by the American Health Association

7

Seven of our 29 locations have achieved the highest rating in our proprietary, internal safety program, SHIELD, patterned after OSHA's voluntary protection programs

During 2013-2014, the Piedmont Natural Gas Foundation provided more than $1.7 million in funding to local charitable and nonprofit organizations. The Company contributed another $2.9 million.

$1.7 million

$2.9 million

2014

We published detailed reports about the work we do in our communities, and we spoke at numerous events on topics such as shale development, natural gas vehicles and broader industry issues

Our no-call damages have continued to

decrease

Damages to our pipelines caused by people who did not call 811 before they began to dig are called no-call damages

2013
2014

more than

$98,000

more than

$125,000

28%

increase

increase from

2013

Ranked in the top quartile in a national residential customer satisfaction survey of 83 natural gas utility companies

Customer Contact Center ranked No. 2 in the nation based on excellent customer service and quality phone satisfaction

Field Customer Service ranked No. 3 in the nation based on technicians’ quality of work performed, appearance and attention to safety

our post-visit survey ratings

92%

Our customers continue to save money with our online energy efficiency tools, which provide cost comparisons for natural gas, propane and electricity

36

2014

Consecutive years with a stock dividend increase

2013
2014

$134

million*

$144

million*

Net Income

1.6%

2014

Strongest gross customer growth rate since 2008

10%

Sept 2014

Announced 10 percent ownership in the Atlantic Coast Pipeline project

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Sustainability: "A business approach that integrates ENVIRONMENTAL, SOCIAL and ECONOMIC stewardship into our business to create value for our communities and for our shareholders."

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